We don't believe in minimum orders, so if your delivery address is within the UK, we'll deliver absolutely FREE! International delivery starts from £9.99 but the delivery cost will show in the checkout page based on the order weight and location.
We post all orders within 1 working day, but during peak periods, this can occasionally increase to 1-2 working days. Standard delivery usually takes 2-3 working days via Royal Mail 2nd Class Post. We may use an alternative courier depending on delivery location but we will always update this on your order page with any relevant tracking information. Express delivery option is also available at the checkout page for delivery via 1st Class post.
We protect all paper products up to A4 in size in cellophane sleeves to avoid scuffs and package in board-backed envelopes to prevent damage.
For paper products A3 or larger, we roll and place the product in a solid cardboard postal tube.
You can return your order in the condition it was received without any hassle, within 60-days of you having received it. Just provide your order number and reason for return and we will get this processed for you. Unfortunately, personalised orders are ineligible for returns due to them being custom-made.
No fees, no fuss! If eligible for a return, just post back to the below address with a note inside containing your reason for return and your order number:
Lusto Returns, 147 Chipstead Road, Birmingham, B23 5EY, United Kingdom